Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Full name and contact details (email, phone number, physical address)
• Company name and business information
• Project requirements and specifications
• Communication preferences
• Technical data (IP address, browser type, device information)

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Enhance website functionality and user experience
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Remember your preferences

2. How We Use Your Information

We process your personal information for the following purposes:

• Service Delivery: To provide construction services and respond to your inquiries
• Communication: To contact you regarding projects, quotes, and updates
• Marketing: To send promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and CIDB requirements
• Business Operations: To improve our services and website functionality

3. Legal Basis for Processing (POPIA Compliance)

Under POPIA, we process your personal information based on:

• Consent: You have given explicit consent for specific purposes
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations
• Legal Obligations: Compliance with CIDB, tax, and other legal requirements
• Legitimate Interests: Our business interests that don't override your rights

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information:

• Secure SSL/TLS encryption for data transmission
• Access controls and authentication mechanisms
• Regular security audits and updates
• Staff training on data protection principles
• Secure data storage and backup systems

5. Your Rights Under POPIA

You have the following rights regarding your personal information:

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Project-related information may be retained for up to 7 years in compliance with legal and regulatory requirements.

7. Third-Party Sharing

We may share your information with:

• Service providers (hosting, email, analytics)
• Professional advisors (legal, accounting)
• Regulatory authorities (CIDB, tax authorities)
• Business partners (with your consent)

All third parties are required to protect your information in accordance with POPIA.

8. Contact Us

For any questions, concerns, or to exercise your rights under POPIA, please contact our Information Officer:

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.